Beyond the Basics with Yen Gutowski

by Michele Weaver 8. June 2016 11:32
What do you like best about working at Design Basics? I really enjoy the people--even though we are a small company, we have a great team that works well together and takes enormous pride in all that we do. [More]

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Customer Support | General


by Greg Dodge 5. August 2014 15:21
Share   // Tweet Pin It         18 REASONS TO BUY DIRECT FOM DESIGN BASICS   OUR HOUSE PLANS   BUILDABILITY You might assume all homes are designed similarly. Unfortunately, this isn’t the case. Decades of working with builders taught us to design with the framer in mind, ensuring the home’s buildability.   NO RE-USE FEES Many designers charge a re-use fee when building the same home again. We don’t, when you purchase the plans directly from Design Basics.   COPYRIGHT PROTECTED We federally copyright our plans—your assurance you are not violating any copyright laws when purchasing direct from Design Basics. We protect your interests, too. If you believe someone has copied a home you built from one of our plans, we’ll investigate and take action when warranted.   NEW PLANS DEBUT ON OUR WEBSITE For 12 months after their release, the only place to review all of Design Basics newest plans—is on our web site.   EXCLUSIVE CUSTOM PLANS Some designers resell their custom plans. We give you the option of exclusivity.   OUR CUSTOMER SUPPORT   KNOWLEDGEABLE STAFF Design Basics highly trained staff has all the necessary resources to answer your Questions. And because there’s no untrained middleman, your questions/issues are dealt with promptly. y   TECHNICAL SUPPORT When you’ve bought your home plans directly from Design Basics, eliminate any guesswork and avoid costly mistakes by contacting us for technical support throughout construction.   WE’RE HERE FOR YOU Design Basics has been in business for more than 30 years. We’re not merely a web site, here today and… Lose a page from a set of construction drawings purchased 10 years ago? We can verify the plan order and send a replacement immediately.     SPEED OF PLAN DELIVERY The quickest way to receive your plans is to buy them directly from Design Basics.   PLAN ALTERATIONS           WE ALLOW YOU TO MAKE PLAN ALTERATIONS Unlike some design firms, if you have the expertise to make changes to the plans we send you, this is allowed under our Construction License.     WE’LL MODIFY OUR PLANS FOR YOU With modified by the our designer, you can be 100% confident in the quality of your plan alterations. Our fees are quite competitive - and when Design Basics modifies the plan, you are still eligible for full technical support throughout construction.   WE OFFER ALL FOUNDATION OPTIONS. Some designers don’t, and you’re on your own.   DEDICATED TO YOUR SUCCESS   CONSTRUCTION SUPPORT MATERIALS Our Materials List helps deliver an accurate construction bid. If the roof will be hand-framed (in lieu of roof trusses) our Roof Construction Package provides all the details you need.   PROVEN MARKETING MATERIALS Builders, sell more homes with the help of our professional marketing products and services.     PLAN SELECTIONS We know what today’s buyers are looking for. Talk to us about your next project and we’ll tailor a portfolio of plans for you.   WEBSITE LINKS Builders who have purchased and are familiar with Design Basics plans can be listed on’s “Find a Local Builder” section.     E-NEWSLETTERS AND SPECIAL OFFERS. You’ll receive email newsletter updates with emerging design concepts before they become trends, plus special deals! Builders Toolbox eNEWS HER Home Thought of the Day.       MEMBERSHIPS, AFFILIATIONS. We belong to numerous business, design and home building professional organizations/associations to keep Design Basics products and services at the forefront of the industry.     Working directly with Design Basics really is your best way to get the most of your home plan buying experience.  How can we help you today?

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